Frequently Asked Questions

Everything you need to know about your Donnéepardieu experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, generally ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.

How do I determine my correct size?

Each product page features a detailed 'Size & Fit' guide. Since Donnéepardieu pieces are designed with a tailored aesthetic, we recommend measuring your favorite garment and comparing it to our size chart for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, Donnéepardieu is committed to ethical fashion. We source premium, eco-friendly fabrics and partner with manufacturers who adhere to fair labor practices and environmental standards.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our customer concierge team.